Solar-Screen-Shades.com Solar Shades, Sun Shades, Screen Mesh Roller Shades
Solar shades, cellular shades, vision shades and panel blinds
Custom manufactured at factory-direct prices to you

Shipping & Returns

Free Shipping
Free freight on any cellular shade, solar shade, or panel track up to 84" wide. Applies to orders shipped within the contiguous United States. $5.50 Handling fee per shade regardless of size. A surcharge of $10 per shade for orders shipped to Canada.

Shipping
UPS is used for shipping shades up to 105" in length. Shades over 105" in length arrive via Yellow Freight. If product goes by Yellow Freight and shipping is to a residential address the trucking company will charge an additional Residential Delivery Fee. This can be as much as an additional $100. If the customer can have it shipped to a business (non home-based) or if the customer picks it up at the terminal this Residential Delivery Fee will not be applied.

Claims
You must inspect your shipment as soon as it arrives! Customers have 15 days from receipt of shipment to contact us regarding any shipping damage. If the product arrives by truck freight and is damaged you must note this on the proof of delivery. We will not accept any claims after the 15 day time limit.

Cancellations
Due to our quick order processing there is no cancellation of a custom order after material has been cut. There will be no charge back for cancellation within 12 hours of placing an order.

Install Issues
It is the customer's responsibility to install these shades correctly. We will not be responsible for errors in the installation process. Additionally, we are not responsible for any trip charges, charge backs, or additional install fees.

Warranty
Shades built by us are warranted to be free from defects in materials and workmanship for as long as the original owner who is listed on the receipt owns the product. Please see our Warranty page for further details. Shipping, packaging and return shipping are the responsibility of the customer.

Returns
All returns must accompany a return authorization number which can be obtained by contacting customer service at (616) 394-1430.